So today was sooooooooo busy at work. I almost had a breakdown from trying to answer phone calls, deal with discharge consults, deal with refills issues. I promised someone that I would call them back about their Atenolol prescription, but I lost his number o_O ((I'm so sorry Mr. Patient. I was totally trying to call you back!!!))
We need way more staff (esp. clerks, and techs, and pharmacists. Hell, just hire more people in all departments).
Also I had a bitch patient gave me attitude during consultations. Man, teenagers nowadays.
Lessons learned:
- Refill remainings: PRN = keep filling until 1 year after original date of prescription.
I had no idea you can have that. When the Target pharmacist told me refill remainings = PRN, I was like "huh? wtf is that?"
Pharmacist: do you know what PRN means?
Me: uh...as needed...
Pharmacist: ok...it means you fill until 1 year after original date of prescription
Me: ooooohhhhhh...hahahaha, sorry, I'm an intern...
Pharmacist: *suddenly becomes nicer once he realizes I'm an intern* hahaha, it's okay.
- Nor-QD + Ibuprofen +/- Vicodin/Percocet picked up by a guy = this guy's wife just had a baby. Ask him 'bout the baby and he would tell you how much the baby weighs and may possibly show you pictures from his cell phone.
- Need to practice my Spanish. It sucks when I have to wait for a tech to do Spanish translation 'cause I don't know how to say "Are you sure your daughter is not allergic to Amoxil 'cause it says here she got rashes."
Anyway, I start to be able to answer patient's questions now without having to run back and ask the pharmacist, which is kinda cool. Provided that most of the time the questions are about Vicodin and I dispense/consult them at least 50x a day.