So this morning, I worked on a prescription for some lady. Just wants her Trazodone and Anafranil, according to the labels the printed out. I got her Trazodone counted and labeled, but the Anafranil was out of stock. So I went out to her and told her that her Anafranil was out of stock, and we're going to have to special order it and it would take 5 days.
Lady: I called it in and they said it was ready for me to pick up.
Me: Okay, *runs to special order ppl. They said they haven't ordered any Anafranil nor did any came in.*
Lady: Well, I go into withdrawal if I don't get this. btw, I also want my Seroquel, Xanax, Trazodone, and Anafranil
Me: Your doctor discontinued the Xanax.
Lady: NO SHE DIDN'T!!! I SAW HER INPUT IT! I NEED MY XANAX!!!
Me thinking: hell yeah you need your Xanax
*Runs around the pharmacy, talk to the pharmacist, got the Seroquel and Xanax situation sorted out*
*Calls all the pharmacies in our chain in the area. No one has Anafranil.*
Me tells pharmacist: Lady says she needs her Anafranil. We don't have it in stock. I called everywhere, no one has it. She says she'll go into withdrawal. What do I do?
Pharmacist: Let me go talk to her to see how many Anafranil she has left.
*Pharmacist talks to patient*
Apparently, patient got pissed and yell at pharmacist for not having her Seroquel and Xanax ready. She told pharmacist that she has enough Anafranil to last her a week.
Me: Ok, Anafranil problem solved. *Fills Seroquel and Xanax like crazy and got it checked and sent off*
Lady: I want my Anafranil. I don't mind driving around, but I need my Anafranil. I don't care, call all the pharmacies in the area.
Me thinking: wtf lady, you said you have enough to last a week.
By this time, the pharmacy got SUPER BUSY
*Tries to call the pharmacy in our chain in the next town while also handling consults that's piling up. AAAHHHHH!!!!*
Manager made me do consults and got a tech on it. Tech called the pharmacy in the other town, found out they have it in stock.
*Looks in the waiting area. Lady is gone.*
Me thinking: Where the fuck did she go?
Clerk: Yeah, she left. She said she'll come back and get the Anafranil when it's ready.
Me: !@# !(*@R&@(P#*$&(P*@(#&% JH#JHJ@#%))(% @#*!!~$ @#R
Tech: Is this [patient name removed per HIPAA]? Yeah, she's a bitch.
Yeah, I'm gonna cook something for the pharmacist. Felt bad for having her deal w/ problem patients :(
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